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Returns

No Refunds/Exchanges:

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us first at (contact@panoplybeauty.com) with details of the product and the defect.

Please Note: This does not include orders that are left in extreme temperatures or inclement weather. Please contact USPS or UPS if you would like your item held at the post office or the UPS store for local pickup.

Once confirmed with Panoply Beauty, you can send the item you consider defective to:

PANOPLY BEAUTY
10621 165th St W
Lakeville, MN 55044

 

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.

We are NOT responsible for lost or damaged goods during transit.  Please consider purchasing insurance for your order at checkout.

USA shipping ONLY 

PLEASE NOTE~ The transaction will appear as 'Elleebana Us' on your statement

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Spring Break Hours

Effective 3/31-4/07 

The Panoply Beauty Office will have limited office hours which will affect priority/priority express shipping speeds and same day pickup. We will still have shipments going out daily during business days, however there may be a delay in response times. Please email our office if you need assistance at contact@panoplybeauty.com.

Thank you!