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Meet the Panoply Beauty founder: Kelly Rhode

By Paige ThompsonJune 18, 2021

Kelly Rhode is the owner and founder of Panoply Beauty, and master trainer for Elleebana USA. She is nothing short of amazing! We know you'll love her as much as we do! Here's a little...

Allergies vs. Sensitivities

By Paige ThompsonJuly 05, 2021

Reactions and irritations after a treatment can be nerve-racking for both the client and technician. Being able to identify what is happening, and what may be causing the problem, is crucial. Are you able to...

Do you patch test?

By Paige ThompsonJune 22, 2021

Do you patch test?

Do you patch test?


For the best, most predictable results, Elleebana recommends patch testing new clients 48 hours prior to their lift, lamination, tint, henna, or extension service.



Why patch test?


Patch testing ensures your client does not have any allergies or sensitivities to the ingredients in the products.

It’s also a great opportunity to make the most of your time and fit in a full consultation for an excellent service! (Check out our previous blog: Client Consultations for FIVE Star Reviews)



How do I patch test?


    1. Have your client fill out an indemnity/intake form: Reactions happen, and oftentimes they are out of our control. Requiring clients to fill out a form which outlines any risks involved and lists any possible client contraindications helps you keep proper records and provide the best service possible. 
    2. Test the product: We recommend testing products behind the ear or in the crook of the arm. To perform the patch test, apply a small amount of product with a clean, disposable applicator and leave on the client’s skin for 10 minutes before rinsing completely. 
    3. Schedule your client: Once a patch test has been completed and no irritation or discomfort has occurred, you can now book your client for the full service! Keep in mind that reactions can occur within a 48 hour period after patch testing. For this reason, we recommend following up with your client within those 48 hours to confirm their patch test results and their upcoming appointment with you.


Which products should I patch test?


Eyelash Lifting/Laminating: Elleebana Makeup Remover, Lifting/Laminating Lotion, Setting Lotion, Glue, ReGen (if tinting lashes in addition to lifting/laminating, be sure to also test tint)


Eyebrow Laminating: Elleebana Makeup Remover, Laminating Lotion, Setting Lotion, ReGen


Eyelash/Eyebrow Tint: Elleebana Makeup Remover, Tint Color, Oxydant, Ellee Shield, ReGen


Eyebrow Henna: Elleebana Makeup Remover, Brow Henna Shampoo, Mapping Pencil, Henna Color (especially black, if this color use is anticipated, as it is more likely to cause a reaction than other colors), pH Activator


Eyelash Extensions: Elleebana Makeup Remover, Primer, Glue



How do I make a profit patch testing?


Patch testing your clients does not mean wasting your product or your time! 

Here are some ways you can utilize this appointment to your and your client’s benefit:


  1. Charge a consultation fee: Requiring a nominal fee for your consultation and patch test appointment will cover the product used as well as your time. For most of our US service providers, this appointment is typically 20-30 minutes and around $25. To make sure your clients acknowledge the service/fee benefit, you can subtract the cost off of the intended service. Ex: Charge $25 for a 30 minute consultation/patch test appointment. If your Lash Lift and Tint service is normally $100, subtract the consultation fee, and only charge the client $75 for their first full service with you.
  2. Don’t waste product: Did you know our lifting and laminating sachets can be opened and stored appropriately for 2-3 weeks for patch testing purposes only? (Click here to read our full blog post on product storage.) This will eliminate excess product use and supply costs immediately!
  3. Use your time wisely: If you schedule out a 30 minute consultation/patch test appointment, use this time to prepare for your client’s full service. Record what lash lift rod sizes, henna color combinations, brow lamination timings, etc. you will use in the upcoming service to make the most out of the appointment. By making a habit of creating an efficient consultation, you could even shave some time off the client’s upcoming full service appointment with you (there’s an automatic time and money recoup)!


For more information on Elleebana products and protocols, check out Panoply Beauty Pro on YouTube!

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Spring Break Hours

Effective 3/31-4/07 

The Panoply Beauty Office will have limited office hours which will affect priority/priority express shipping speeds and same day pickup. We will still have shipments going out daily during business days, however there may be a delay in response times. Please email our office if you need assistance at contact@panoplybeauty.com.

Thank you!